Blog Archives

Stakeholder Analysis

October 9, 2009
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Stakeholders need to be identified early on in the project life cycle. You need them to buy-in into the success of the project so that you are able to use their influences toward maximizing positive aspects and for minimizing negative impacts on the progress of the project. You classify the stakeholders by their interest,...

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Salience Model

October 8, 2009
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Salience Model

Salience model is a method for classifying stakeholders and to decide who do matter. The problem faced by project managers is how to choose the right stakeholders and how to prioritize competing claims of their communication needs. Stakeholder salience is decided by the assessment of their power, legitimacy and urgency in the organization. Power...

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Power/Influence Grid

October 7, 2009
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Power/Influence Grid

As stakeholders can be measured on a power-interest grid, they can also be assessed on another dimension. This could be power-influence grid. Just to have the definitions clear. Power is the measure of the amount of authority a particular stakeholder is able to exercise. Influence measures their active involvement on the project. Power/ Influence...

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Influence/Impact Grid

October 6, 2009
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Influence/Impact Grid

Mapping stakeholders on a four segment map that charts their influence and impact is a possible model to classify the stakeholder. This classification is essential to determine their information needs and how to communicate effectively to meet that need. The dimensions used are the influence, or the amount of involvement of a given stakeholder...

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Communication Tools/Technology/Modes

October 4, 2009
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Communication Tools/Technology/Modes

We have discussed elsewhere that the communication as a process is prone to noise or barriers to communications. The communication channel creates random corruption of information and even the decoding process can introduce problems. As with electronic communication system one strives to protect the signal or the message as far as possible and try...

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Communications Planning – Communications Methods

October 4, 2009
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Communication can happen in several ways between interested parties. These communications can be bi-lateral or multi-lateral between interested parties. In the context of project management, these communications necessarily take place between the project manager and the interested stakeholders. Usually the communication methods are categorized into three major classifications. These are the interactive method, push...

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Communication Model

October 3, 2009
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Communication Model

A general communication model representing, verbal, non-verbal or event electronic communication fits into a system that contains components like encoder, source message, a real-life channel that has noise and then a decode subsystem that tries to recreate the original message to pass on to the receiver. There’s a need for a feedback channel so...

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Communications Requirements Analysis

October 2, 2009
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Communications Requirements Analysis

  The most important part of the communications plan is who needs what information and at what time. It is essential to remember that nobody, none of the stakeholders should be burdened with any more information than they absolutely need. No body has time for non-essential tasks or to process non-essential information. The needs...

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Expectations: Sources

October 1, 2009
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Expectations: Sources

During the execution of your project you are expected to communicate and work with stakeholders to meet their expectations. You are expected to communicate effectively so that their expectations are met and can be influenced; issues resolved and their concerns addressed in general. Managing the expectations effectively will make sure that your project does...

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Who wants what: Expectations Management

September 30, 2009
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Who wants what: Expectations Management

The real tool that helps a project manager to manage expectations of a stakeholder is a realistic report of project progress. That should include keeping your stakeholders informed of any changes. Changes that has happened as well as anticipated changes need to be known. A range of tools can help you do that. Following...

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