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Communications Management

Communications Planning – Communications Methods

October 4, 2009
By Puneet Kuthiala CGEIT, CMQ/OE, PMP

Communication can happen in several ways between interested parties. These communications can be bi-lateral or multi-lateral between interested parties. In the context of project management, these communications necessarily take place between the project manager and the interested stakeholders. Usually the communication methods are categorized into three major classifications. These are the interactive method, push...

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Communication Model

October 3, 2009
By Puneet Kuthiala CGEIT, CMQ/OE, PMP
Communication Model

A general communication model representing, verbal, non-verbal or event electronic communication fits into a system that contains components like encoder, source message, a real-life channel that has noise and then a decode subsystem that tries to recreate the original message to pass on to the receiver. There’s a need for a feedback channel so...

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Communications Requirements Analysis

October 2, 2009
By Puneet Kuthiala CGEIT, CMQ/OE, PMP
Communications Requirements Analysis

  The most important part of the communications plan is who needs what information and at what time. It is essential to remember that nobody, none of the stakeholders should be burdened with any more information than they absolutely need. No body has time for non-essential tasks or to process non-essential information. The needs...

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Expectations: Sources

October 1, 2009
By Puneet Kuthiala CGEIT, CMQ/OE, PMP
Expectations: Sources

During the execution of your project you are expected to communicate and work with stakeholders to meet their expectations. You are expected to communicate effectively so that their expectations are met and can be influenced; issues resolved and their concerns addressed in general. Managing the expectations effectively will make sure that your project does...

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Who wants what: Expectations Management

September 30, 2009
By Puneet Kuthiala CGEIT, CMQ/OE, PMP
Who wants what: Expectations Management

The real tool that helps a project manager to manage expectations of a stakeholder is a realistic report of project progress. That should include keeping your stakeholders informed of any changes. Changes that has happened as well as anticipated changes need to be known. A range of tools can help you do that. Following...

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Who says What: What to tell to whom!!!

September 29, 2009
By Puneet Kuthiala CGEIT, CMQ/OE, PMP
Who says What: What to tell to whom!!!

Communication management plan is a necessary part of the project management part. You may actually include in the project plan or keep it as separate but subsidiary document. Depending on the complexity of the project and the number and classes of stakeholders involved the need for communicating the essential communication needs of the stakeholders...

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